Shipping policy
Shipping Policy — Maison Claws
Last updated: May 25, 2026
Thank you for shopping with Maison Claws. We are committed to providing reliable shipping to our customers in the countries we currently serve.
SHIPPING DESTINATIONS
Maison Claws currently ships only to the following countries:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
We do not currently ship to other countries or regions.
ORDER PROCESSING TIME
Orders are typically processed within 1–3 business days after payment is confirmed. During high-demand periods or holidays, processing may take longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
ESTIMATED SHIPPING TIMES
Estimated delivery times may vary depending on the product, destination, customs processing, and carrier delays.
Current average shipping estimates:
- United States: approximately 8–15 business days
- Canada: approximately 11–15 business days
- United Kingdom: approximately 9–15 business days
- Australia: approximately 11–15 business days
- New Zealand: approximately 11–15 business days
Shipping estimates are based on recent Zendrop fulfillment averages and may vary depending on supplier location and shipping demand.
TRACKING INFORMATION
Tracking numbers are provided once orders are shipped.
Please allow up to 3 business days for tracking updates to appear after shipment confirmation.
If you do not receive tracking information within a reasonable timeframe, please contact us at:
SHIPPING DELAYS
Maison Claws is not responsible for shipping delays caused by:
- Customs clearance
- Carrier delays
- Weather conditions
- High shipping volumes
- Incorrect shipping information provided by customers
- Events outside our control
During holiday seasons or peak shopping periods, shipping times may increase.
LOST OR STOLEN PACKAGES
Maison Claws is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
Customers are responsible for providing accurate shipping addresses during checkout.
CUSTOMS, DUTIES, AND IMPORT TAXES
Customers are responsible for any customs fees, import duties, taxes, or additional charges that may apply in their country.
Maison Claws is not responsible for delays caused by customs processing.
CONTACT INFORMATION
If you have any questions about shipping, please contact us:
Maison Claws
Email: support@maisonclaws.com
Address: Caracol Road, Cristo Rey, San Ignacio, Belize