Privacy Policy

Last updated: May 24, 2026

Maison Claws (“we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated shopping experience. Maison Claws is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our Services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: name, billing address, shipping address, email address, phone number
• Payment Information: payment card details, billing details, transaction information
• Account Information: username, password, preferences, and account settings
• Order Information: products purchased, returns, exchanges, cancellations, cart activity
• Customer Communications: messages you send to us (support requests, inquiries)
• Device Information: IP address, browser type, device identifiers
• Usage Information: how you interact with our website and Services

2. How We Collect Information

We collect personal information:

• Directly from you (when you place an order, create an account, or contact us)
• Automatically through cookies and similar tracking technologies
• From service providers (such as Shopify, payment processors, and shipping partners like Zendrop)
• From third-party partners or marketing services

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Provide customer support
• Manage your account
• Arrange shipping and delivery
• Process payments, refunds, and returns
• Improve our store and customer experience
• Send updates, order notifications, and marketing (if you opt in)
• Prevent fraud and ensure security
• Comply with legal obligations

4. How We Share Your Information

We may share your personal information with:

• Shopify and other platform providers
• Payment processors to complete transactions
• Shipping and fulfillment providers (including Zendrop and carriers)
• Marketing and advertising partners
• Service providers who help operate our business
• Legal authorities when required by law
• In connection with business transfers (such as mergers or acquisitions)

We do not sell your personal information for money.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Analyze traffic and performance
• Improve user experience
• Support marketing and advertising

You may disable cookies in your browser settings, but some features may not function properly.

6. Marketing and Advertising

If you opt in, we may send you promotional emails or advertisements about our products.

You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

We only send marketing communications where permitted by law or with your consent.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders and provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

8. Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location (UK, EU, USA, Canada, Australia, or New Zealand), you may have rights including:

• Accessing the personal data we hold about you
• Requesting correction or deletion of your data
• Receiving a copy of your data
• Opting out of marketing communications
• Objecting to certain uses of your data

To exercise your rights, contact us using the details below.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to Know

You may request details about the personal information we collect, use, and disclose.

Right to Delete

You may request that we delete personal information we have collected about you, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt-Out of Sale or Sharing

We do not sell personal information for monetary value. However, we may share personal information for purposes such as advertising or analytics.
You have the right to opt out of such “sharing” for cross-context behavioral advertising.

You may submit an opt-out request by contacting us at the email below.

If you use a browser-enabled Global Privacy Control (GPC) signal, we will treat it as a request to opt out for that device and browser.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

11. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. International Data Transfers

Your personal information may be processed in countries outside your own, including the United States and other countries where our service providers operate.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a revised “Last updated” date.

15. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Email:support@maisonclaws.com

Address: Caracol Road, Cristo Rey, San Ignacio, Belize